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Marketplace Seller Agreement Template: A Ready Contract Certified by a Licensed Saudi Lawyer
- Category
- Online stores and privacy
- Language
- Arabic + English
- Format
- Editable DOCX
CERTIFICATION RECORD
This template was prepared and reviewed by a licensed Saudi lawyer and is kept current as the Kingdom's regulations change.
Where an Arabic and an English text exist, the Arabic text prevails
An agreement governing the platform and seller relationship from onboarding and listings to fulfillment, returns, commission, and settlement, drafted for the Saudi context and bilingual.
A platform hosting third-party sellers is not the seller, but it is not beyond reach either. The sale contract in each order forms between the seller and the buyer, while the platform provides listing, ordering, and payment facilitation, and that separation must be written and unambiguous or the platform finds itself answerable for a product it never owned. Sighaty template D-07 is drafted against the E-Commerce Law and the practitioner's duties, consumer protection rules, the Personal Data Protection Law, and invoicing requirements, and it covers the role, disclosures, listings and prohibited items, fulfillment and returns, commission and settlement, liability, and termination, in two parallel languages with the Arabic text prevailing on any difference.
Get the Marketplace Seller Agreement TemplateD-07What this agreement is and when you need it
The agreement sets out what the platform provides and what the seller carries. It obliges the seller to supply its commercial registration, its tax registration where applicable, a bank account linked to that registration, contact details, and a return address, with its identity displayed on its storefront as the law requires, and it is the seller who bears the practitioner's duties for its listings and sales. The agreement bars counterfeit, infringing, unsafe, or unlicensed listings and preserves the platform's right to remove a non-compliant listing.
- A marketplace opening to third-party sellers.
- An existing store adding a section for independent sellers alongside its own products.
- A seller asked to sign an onboarding agreement and wanting to understand its obligations first.
What the smart-fill asks and what you receive
The smart-fill starts with the parties: the platform's legal name in Arabic and English with its commercial registration, then the seller's legal name in Arabic and English with its own registration. It then moves to operations: how long the seller has to confirm an order, the shipping window, whether the seller uses the platform's fulfillment service, and the window within which it must handle complaints.
On the money side it asks for the commission, whether listing fees or payment fees apply, the settlement cycle on which amounts are transferred to the seller, and how long sums may be withheld against open disputes. The closing part then sets the liability limit as the number of months of fees capping the platform's liability towards the seller, the notice period needed to end the open-ended agreement, and the dispute forum, either the commercial court or arbitration at the Saudi Center for Commercial Arbitration. Within minutes you receive a formatted bilingual Word document, editable before approval.
Why a lawyer-certified template beats a free download
Seller agreements copied from global platforms rest on other legal systems and assume an operating structure you do not have, and worse, they leave the decisive point grey: who faces the consumer on a return or a defect. When that point is unsettled, the platform pays for something it never earned. The Sighaty template is certified by a licensed Saudi lawyer, separates the intermediary's role from the seller's clearly, and ties each party's obligations to the Saudi framework, updated with the regulations, so you build a sound seller relationship from day one instead of patching it after the first complaint.
Frequently asked questions
Who bears returns and refunds to the buyer, the platform or the seller?
The seller bears returns and refunds for its products because it is the party to the sale contract, and the statutory withdrawal right and the marketplace returns policy apply. The agreement provides that if the seller fails to act within the agreed timelines, the platform may refund the buyer and debit the seller, which protects the marketplace's reputation without moving the ultimate responsibility onto it.
May the platform withhold the seller's proceeds?
Yes, within written limits. During fill-in you set the settlement cycle and the maximum period for which amounts may be withheld against open disputes, with notice and review. Withholding that is open-ended or unwritten is the largest source of disputes between platforms and sellers, and stating it expressly protects both sides.
Is the platform fully exempt from liability?
No. The agreement caps the platform's aggregate liability towards the seller at the fees it earned from that seller over the number of months you set during fill-in, while fraud and gross fault stay outside any cap or exclusion. The platform's own statutory duties towards consumers as the marketplace operator also remain in force whatever the agreement between it and the seller says.
The content is general guidance, not legal advice; consult a licensed lawyer for your specific case.